Please follow the process

Our Society is using MyGate. Please use this app on your mobile

Using MyGate Application is important to raise your concern. Kindly watch the video above for better understanding.

Escalation Matrix

STEP 1

STEP 2

STEP 3

STEP 4

STEP 5

Please register your complaint on MyGate. You will receive a probable date of resolution. To check and request for urgency you can call at 411 or 412 using your Intercom.

If your complaint is not resolved within the provided date of resolution on MyGate. Then write an email to Facility Manager (Wasif Khan) at erosfm@avonfms.com and mark copy to (Estate Manager) babish.kumar@sampoornam.net.in and (AOA) grievances.saoa@gmail.com

Call Facility Manager (Wasif Khan) at +919990323641

Wait for next 4 - 6 hours based on urgency. If Facility Manager (Satish Yadav) is not responding or if he is not providing resolution, then fill the grievance form. Click on the button below.

If you still do not hear from anyone. Please write at president.sampoornamaoa@gmail.com